Vineet Arora, MD, MAPP
Dr. Arora is Associate Director for Internal Medicine Residency and Assistant Dean
for Scholarship and Discovery at University of Chicago Pritzker School of
Medicine. Her work on quality and safety of care in teaching hospitals, including
resident fatigue and patient handoffs, has resulted in over 50 peer reviewed
publications and media coverage by the New
York Times, CNN, ABC News, and US
News and World Report. Dr. Arora has received Society of Hospital Medicine's
Excellence in Hospital Medicine Research Award, American Geriatrics Society's
New Investigator Award, Society of General Internal Medicine's Milton Hamolsky
Award, and the American College of Physicians' Walter J. McDonald Young
Physician Award. She has received grants from Agency for Healthcare Research
and Quality, National Institute on Aging, John A. Hartford Foundation, ABIM
Foundation, ACP Foundation, and the ACGME.
In her educational role, Dr. Arora launched a new Quality and Safety Track, a 4-year
curriculum to cultivate student leaders in these areas. She is also a faculty
advisor for the Institute for Healthcare Improvement Open School and improvehealth.org
She served on the AMA Designing Patient Safety Experiences in Medical Education
Task Force and wrote patient safety questions for ABIM's certification
examination. She testified to the Institute of Medicine on resident duty hours
and to Congress on physician payment reform to revitalize primary care. She has
lectured on quality and safety topics in more than 30 institutions in 15 cities
over 3 continents. As an academic hospitalist, Dr. Arora supervises medical
trainees caring for hospitalized patients.
Pascale Carayon, PhD
Dr. Carayon is Procter & Gamble Bascom Professor in Total Quality in the
Department of Industrial and Systems Engineering and Director of the Center for
Quality and Productivity Improvement (CQPI) at the University of
Wisconsin-Madison. She leads the
Systems Engineering Initiative for Patient Safety (SEIPS) at the University of
Wisconsin–Madison. She received her degree in Engineering from the
École Centrale de Paris, France, in 1984 and her PhD in Industrial
Engineering from the University of Wisconsin–Madison in 1988.
Her research examines systems engineering, human factors and ergonomics,
sociotechnical engineering, and occupational health and safety, and has been
funded by the Agency for Healthcare Research and Quality, the National Science
Foundation, the National Institutes
of Health (NIH), the National Institute for Occupational Safety and
Health, and the Department of Defense, as well as various foundations and
private industry. She is the North American editor for Applied Ergonomics and a member of the editorial boards of the Journal of Patient Safety, Behaviour and Information Technology,
and Work and Stress. She is a Fellow of the Human Factors and
Ergonomics Society and the International Ergonomics Association. Between 2006
and 2009, she was the Secretary General of the International Ergonomics
Association. Dr. Carayon was a member of the Institute of Medicine Committee on
Resident Hours. She is the editor of the Handbook of Human Factors and
Ergonomics in Health Care and Patient Safety.
Michael Cohen, RPh, MS, ScD
Dr. Cohen is president of the Institute for Safe Medication Practices (ISMP), a non-profit health care organization that operates the voluntary and confidential ISMP Medication Error Reporting Program (MERP). Through ISMP, MERP medical professionals and consumers learn about the causes of medication errors and error-reduction strategies are shared with the health care community, policy makers, and the public. He is a pharmacy graduate of Temple University School of Pharmacy, holds a master's degree from Temple, and has received honorary doctor of science degrees from the University of Sciences and Long Island University as well as a doctor of public service degree from the University of Maryland.
Dr. Cohen serves as vice chair of the Patient Safety Advisory Group for The Joint Commission and is a member of the National Quality Forum Committee on Safe Practices for Better Healthcare. He served recently as a member of the Committee on Identifying and Preventing Medication Errors for the Institute of Medicine and is a consultant for FDA for its Drug Safety and Risk Management Advisory Panel. In 2005, he was awarded a MacArthur Fellowship by the John D. and Catherine T. MacArthur Foundation. He was also the 2008 recipient of the John Eisenberg Award for Patient Safety given jointly by The Joint Commission and the National Quality Forum.
Pat Croskerry, MD, PhD
Dr. Croskerry is Professor of Emergency Medicine and in
the Division of Medical Education at Dalhousie University in Halifax, Nova
Scotia, Canada. He also holds a PhD in Experimental Psychology and fellowship
training in Clinical Psychology. His main interest lies in patient safety and
clinical decision making, especially the impact of various cognitive and
affective biases on the diagnostic process. He was a member of the organizing
committee of the first conference on Diagnostic Error in Phoenix, AZ, in 2008,
and of the Los Angeles conference in 2009. He has published widely in the area
of patient safety and medical education reform and is senior editor on a major
text, Patient Safety in Emergency Medicine, published in 2008. Over the last 15 years, he has given over
400 invited presentations on health care safety at provincial, national, and
Nancy Elder, MD, MSPH
Dr. Elder is Associate Professor and Director of Research at the University of
Cincinnati Department of Family and Community Medicine. Dr. Elder received her
medical degree from the University of Minnesota and finished a family medicine
residency at Good Samaritan Medical Center in Phoenix, AZ. She was in practice
in Arizona and Africa for 4 years, before completing an Academic Family
Medicine Fellowship and receiving a master's degree in public health at the
University of Missouri–Columbia. Dr. Elder then joined the faculty at
Oregon Health and Sciences University in 1992, and in 2000 she moved to her
present position at the University of Cincinnati.
Dr. Elder's personal research has focused on quality and safety in the outpatient, primary care setting. With funding from the National Patient Safety Foundation and the Agency for Healthcare Research and Quality, she has studied the testing process in primary care, systems for quality and safety in the office setting, and patient empowerment for safety and quality in primary care. Dr. Elder has served on task forces and advisory boards on ambulatory patient safety and laboratory safety for the National Patient Safety Foundation, the Centers for Disease Control and Prevention, the National Quality Forum, and the American Medical Association. Dr. Elder maintains an active clinical practice caring for homeless patients through the Cincinnati Health Care for the Homeless Program.
Thomas H. Gallagher, MD
Dr. Gallagher is a general internist who is an Associate Professor in the Department of Medicine and the Department of Bioethics and Humanities at the University of Washington. He received his medical degree from Harvard University, Cambridge, MA; completed his residency in Internal Medicine at Barnes Hospital, Washington University, St. Louis; and completed a fellowship in the Robert Wood Johnson Clinical Scholars Program, University of California, San Francisco.
Dr. Gallagher has a long-standing research interest in the ethical and communication
dimensions of conflicts of interest, research ethics, and disclosure of medical
errors and adverse events. His work in error disclosure received the 2004 Best
Published Research Paper of the Year award from the Society of General Internal
Medicine. He also received a Robert Wood Johnson Foundation Investigator Award
in Health Policy Research. Dr. Gallagher has published over 30 articles on
patient safety and error disclosure, which have appeared in journals including New England Journal of Medicine (2), Health Affairs, Surgery, Journal of Clinical Oncology, Archives of
Internal Medicine, Archives of Pediatric and Adolescent Medicine, and The Joint Commission Journal. He is the
principal investigator on RO1 grants from the Agency for Healthcare Research
and Quality and the National Cancer Institute, as well as on a grant from the
Dr. Gallagher is an active member of many professional organizations, including the American College of Physicians (Fellow) and the American Society of Bioethics and Humanities. He was recently elected to the Council (Board of Directors) for the Society of General Internal Medicine.
Paul A. Gluck, MD
Dr. Gluck is an Associate Clinical Professor in the Department of Obstetrics and Gynecology at the University of Miami Miller School of Medicine in Miami, FL. Dr. Gluck received his Doctor of Medicine degree from the New York University School of Medicine after earning a bachelor's of science degree in Life Sciences from the Massachusetts Institute of Technology. He completed his postgraduate training in obstetrics and gynecology at the University of Miami School of Medicine, where he remains on the voluntary faculty as Associate Clinical Professor. After 32 years, he retired from private practice to pursue his passion and completed a Patient Safety Fellowship at the University of Miami Center for Patient Safety. He is now Senior Medical Consultant for Stevens & Lee in Lancaster PA engaged in risk management and patient safety consultation for health systems, hospitals and physician practices.
Dr. Gluck has served on numerous community and state boards. He was President or Chair of the William A. Little OB/GYN Society, Miami OB/GYN Society, Florida OB/GYN Society, Baptist Health System Foundation, Health Council of South Florida, Florida Section American College of Obstetricians and Gynecologists (ACOG), and Dade County Medical Association. Currently, he is (eliminate Immediate) Past Chair of the Board of the National Patient Safety Foundation and is the initial Chair of the ACOG Council for Patient Safety.
Dr. Gluck is frequently called upon as a speaker on quality improvement, patient safety, and professional liability. Specifically on the topic of patient safety, he has given over 200 presentations, authored 8 articles and 5 book chapters, edited a Clinics of North America monograph, moderated an ACOG Audio Update, given postgraduate courses, and developed web-based learning modules. He served on two National Quality Forum Technical Advisory Committees to standardize error reporting and two AHRQ committees to award research grants for safety implementation and simulation initiatives and was a consultant to RAND for evaluating team function in high-risk environments.
Caprice Christian Greenberg, MD, MPH
Dr. Greenberg is an Associate Professor of Surgery at the University of Wisconsin, where she is the Director for the Wisconsin Surgical Outcomes Research Program and the inaugural recipient of the endowed WARF Professor of Surgical Research. Dr. Greenberg maintains a federally funded research program with active mentorship of graduate students and post-doctoral research fellows. Her research focuses on both patient safety and comparative effectiveness research. At UW, she collaborates closely with the systems and industrial engineering department to study the role of system, team and individual performance in surgery, as well as devising novel approaches to improving performance in the operating room. She is also studies practice patterns, quality of care and comparative effectiveness in surgical oncology, particularly related to breast cancer. Her research has been funded by NCI, AHRQ, UW CTSA, and several foundations. Dr. Greenberg is currently the President of Surgical Outcomes Club, a national organization that she co-founded and serves on the AAS Executive Council and the Editorial Advisory Board for the Pennsylvania Patient Safety Advisory.
John L. Haughom, MD
Dr. Haughom is corporate Senior Vice President of Clinical Quality and Patient Safety for PeaceHealth. In this role, he is responsible for clinical improvement, patient safety initiatives, health services research, outcomes measurement, and all information systems initiatives including the Community Health Record, a computer-based medical record system providing support across the continuum of care to physician groups and regional health care facilities in three states (Oregon, Washington, and Alaska). In addition to an electronic medical record, features of the Community Health Record include physician order entry, real-time decision support, chronic disease registries, a robust analytical environment supported by an advanced data warehouse, and advanced secure access to clinical information for patients online. Dr. Haughom previously served as Chairman of the Board for the Health Technology Center (HealthTech), a research organization focused on improving health care through technology-enabled innovation. He is also a Clinical Assistant Professor in the Department of Medical Informatics at the Oregon Health Sciences University in Portland, OR.
Prior to this, Dr. Haughom served as the corporation's Chief Medical Officer and the Director of Health Services Research and Development. He also has 15 years of clinical practice experience.
Dr. Haughom received a bachelor's degree in economics from the University of Colorado and his medical degree from University of California, San Francisco. He completed a year of study in medical informatics at the University of Utah in 1996. Dr. Haughom has dual board certification in internal medicine and gastroenterology. Under Dr. Haughom's leadership, PeaceHealth was selected as a finalist among 226 applicants for the Robert Wood Johnson Pursuing Perfection grant to work with Don Berwick's Institute for Healthcare Improvement to systematically improve health care quality. Dr. Haughom has also been selected by 60 national experts as one of the nation's Top Ten Health Care IT Innovators.
David R. Hunt, MD, FACs
Dr. Hunt joined the Office of the National Coordinator (ONC) for Health Information Technology in October 2007. He currently serves as Medical Director in the Office of Provider Adoption and Support (OPAS).
Prior to joining ONC, he served at the Centers for Medicare & Medicaid Services (CMS) in Baltimore from 2002 through 2007. There, he led the measure development, design, testing, and implementation of the Surgical Care Improvement Project (SCIP) as well as the Medicare Patient Safety Monitoring System (MPSMS), a nationwide surveillance project aimed at identifying the rates of specific adverse events within the Medicare population.
Dr. Hunt, a native of Baltimore, MD, attended public schools and graduated high school from the Baltimore Polytechnic Institute. After receiving an undergraduate degree from the University of Rochester in New York, he attended Howard University College of Medicine, and graduated with a medical degree in 1984. A diplomate of the American Board of Surgery, Dr. Hunt completed his residency in surgery at Howard University and is licensed to practice medicine in the District of Columbia. Practicing in both private and academic settings, Dr. Hunt served as a Clinical Assistant Professor of Surgery at Howard University and as chair of surgical peer review at various hospitals in the Washington metropolitan area, and has been a fellow of the American College of Surgeons since 1993. He has served on the Safe Practices Consensus Committee of the National Quality Forum since 2005, and in March 2009 he was appointed to the Federal Coordinating Council for Comparative Effective Research.
Susy Jeng, MD
Dr. Jeng recently finished training in child neurology at the University of California, San Francisco, and in January of 2012 began a position as an Assistant Clinical Professor at Stanford University. She received a bachelor's degree from Harvard College and her medical degree from the University of California, San Diego. She completed her pediatrics residency training at University of California, San Francisco and is board certified in pediatrics. She currently serves on the Long-Range Planning Committee of the Child Neurology Society.
Ashish Jha, MD, MPH
Dr. Jha is associate professor of Health Policy and Management in the Department of Health Policy and Management at the Harvard School of Public Health. He is also an Associate Professor of Medicine at Harvard Medical School and Associate Physician at Boston's Brigham and Women's Hospital and VA Boston Healthcare System. Over the past 3 years, he has served as Special Advisor for Quality and Safety to the Department of Veterans Affairs.
Dr. Jha received his medical degree from Harvard Medical School in 1997 and trained in Internal Medicine at the University of California, San Francisco, where he also served as Chief Medical Resident. He completed his General Medicine fellowship from Brigham and Women's Hospital and Harvard Medical School and received his MPH in Clinical Effectiveness from Harvard School of Public Health in 2004. He joined the faculty in July of 2004.
Dr. Jha is a practicing general internist with a clinical focus on hospital care. The major themes of his research include quality of care provided by health care systems with a focus on safety, efficiency, and effectiveness; health information technology as a tool to reduce disparities and improve the quality, efficiency, and safety of care; disparities in care, with a focus on the quality of care provided by minority-serving providers; and hospital governance and its impact on quality of care.
Christopher Landrigan, MD, MPH
Dr. Landrigan is Associate Professor of Medicine and Pediatrics at Harvard Medical School, Research and Fellowship Director of the Inpatient Pediatrics Service at Boston Children's Hospital, Director of the Sleep and Patient Safety Program at Brigham and Women's Hospital, and a practicing pediatric hospitalist. He has been studying the quality and safety of hospital care for 15 years. His research has evaluated efficiency and outcomes of care in pediatric hospitalist systems, as well as patient safety across pediatric and adult inpatient settings. His primary focus has been studying the effects of resident sleep deprivation, teamwork, and handoffs on patient safety. Dr. Landrigan has also led a series of studies evaluating the epidemiology of medical error and adverse events, the relationship between resident depression and patient safety, and the effects of computerized order entry systems on rates of medication errors. His current work focuses on evaluating the effectiveness of diverse approaches to reducing fatigue-related error, improving handoffs of care, and translating safety research into policy and practice.
Peter Pronovost, MD, PhD
Dr. Pronovost is a practicing anesthesiologist and critical care physician, teacher, researcher, and international patient safety leader. Dr. Pronovost is a Professor in the Johns Hopkins University School of Medicine (Departments of Anesthesiology and Critical Care Medicine, and Surgery), in the Bloomberg School of Public Health (Department of Health Policy and Management), and in the School of Nursing. He is also Medical Director for the Center for Innovation in Quality Patient Care, which supports quality and safety efforts at the Johns Hopkins Hospitals. In 2003, he established the Quality and Safety Research Group to advance the science of safety. Dr. Pronovost and his research team are dedicated to improving health care through methods that are scientifically rigorous, yet feasible at the bedside. Dr. Pronovost holds a doctorate in clinical investigation from the Johns Hopkins Bloomberg School of Public Health.
The author of more than 340 articles and chapters in the fields of patient safety, ICU care, quality health care, evidence-based medicine, and the measurement and evaluation of safety efforts, Dr. Pronovost is also a frequent speaker on the topics of quality and safety leadership and implementation of large-scale change. He chairs the JCAHO ICU Advisory Panel for Quality Measures and the ICU Physician Staffing Committee for the Leapfrog Group, and serves on the Quality Measures Work Group of the National Quality Forum. He also serves in an advisory capacity to the World Health Organization's World Alliance for Patient Safety and is leading WHO efforts to improve patient safety measurement, evaluation, and leadership capacity globally.
Dr. Pronovost has won several national awards for his research, including the 2004 John Eisenberg Patient Safety Research Award. He was also one of 25 individuals awarded a coveted MacArthur Fellowship in 2008, known popularly as the "genius grant."
Time magazine named Dr.
Pronovost one of the world's 100
"most influential people" in 2008 for his work in patient
safety—specifically the checklist for ICU procedures inspired by the
airline industry's routine
safety checklist. Dr. Pronovost's
work in patient safety and care improvement innovations is changing the way in
which not just the United States, but the world thinks about medical care. The
magazine's annual list recognizes people "whose power, talent or moral
example is transforming our world."
The U.S. House of Representatives' Committee on Oversight and Government Reform, chaired by Henry A. Waxman (D-CA), released a report strongly endorsing Dr. Pronovost's ICU infection prevention program, noting that its use has the potential of saving thousands of lives and millions of dollars throughout the United States. And Maryland Senator Barbara Mikulski recently drafted a health care bill based almost entirely on Dr. Pronovost's work.
Dr. Pronovost is currently leading several large national and international safety projects.
Stephen Raab, MD
Dr. Raab is Professor of Pathology, Vice Chair of Quality, and Director of Anatomic Pathology at the University of Colorado, Denver. Dr. Raab practices anatomic pathology and performs health services research in laboratory medicine patient safety, culture, and implementation and dissemination science. Dr. Raab and his team have received funding from AHRQ, Centers for Disease Control and Prevention, Jewish Healthcare Foundation, and College of American Pathologists (CAP). Dr. Raab has received the international Papanicolaou Award and the CAP Lansky and Humanitarian Awards for his national and international focus on laboratory medicine quality outcomes and commitment to patient care.
Dr. Raab received his undergraduate degree in philosophy at the University of
Pennsylvania and his medical degree at the Sate University of New York at
Syracuse. His postgraduate training was completed at Washington University,
East Carolina University, and Stanford University. Dr. Raab has published over
190 articles on quality and safety in diagnostic testing and is the
Editor-in-Chief of Pathology and
Laboratory Medicine. His current research involves the implementation of
Lean practices, transformational leadership, and the development of simulation
training in diagnostic testing services.
William M. Sage, MD, JD
Dr. Sage, an
authority on health law and policy, is Vice Provost for Health Affairs and
James R. Dougherty Chair for Faculty Excellence at the University of Texas at
Austin. He is a member of the Institute of Medicine of the National Academies
and serves on the Fellows Council of the Hastings Center on bioethics and the
editorial board of Health Affairs. He
holds degrees from Harvard and Stanford and has practice experience in both
medicine and law. In 1993, he headed four working groups of the Clinton
Administration's Task Force on
Health Care Reform.
joining the UT faculty in 2006, he was professor of law at Columbia University,
and has had visiting appointments at Harvard and Duke. Dr. Sage's edited books include Medical
Malpractice and the U.S. Health Care System and Uncertain Times: Kenneth
Arrow and the Changing Economics of Health Care. He has written over 100
articles in publications such as JAMA,
Health Affairs, the
Journal of Health Politics, Policy and
Law, and the law reviews of Columbia, Duke, Georgetown, Texas, and
Eduardo Salas, PhD
Dr. Salas is University Trustee Chair and Pegasus Professor of Psychology at the University of Central Florida (UCF). He is also Program Director for Human Systems Integration Research Department at UCF's Institute for Simulation & Training. Previously, he was a Senior Research Psychologist and Head of the Training Technology Development Branch of NAVAIR Orlando for 15 years.
Salas has co-authored over 350 journal articles and book chapters and has
co-edited over 20 books. He has been on 20 editorial boards, was Editor of Human Factors, and is currently
Associate Editor for the Journal of
Applied Psychology. In addition, he has edited three Special Issues (on
training, patient safety, and decision making in complex environments) for the Human Factors journal. He has edited
other Special Issues on team training and performance and training evaluation (Military Psychology), shared cognition (Journal of Organizational Behavior), and
simulation and training (International
Journal of Aviation Psychology). He is also very active with Society for
Industrial and Organizational Psychology (SIOP). He is currently the President
of the Society and Series Editor of the Organizational Frontier book series.
Dr. Salas is a Fellow of the American Psychological Association (SIOP and
Divisions 19, 21 & 49), the Human Factors and Ergonomics Society, and the
Association for Psychological Science. In 1984, he received his PhD in
industrial and organizational psychology from Old Dominion University.
His expertise includes helping organizations foster teamwork, design and implement team training strategies, facilitate training effectiveness, manage decision making under stress, develop performance measurement tools, and design learning- and simulation-based environments. He is currently working on designing tools, instructional strategies, and techniques to minimize human errors in aviation, law enforcement, and medical environments.